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Domains Hosting — Questions & Answers

21 answers about domains hosting from Web by Lods.AI.

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ℹ️ This FAQ is guidance from learned knowledge. Business rules and technology change, and AI can make mistakes — we do our best to keep it accurate.

Do I get my own domain (mybusiness.com)?

Yes — Web by Lods.AI can set you up with your own custom domain like mybusiness.com or mybusiness.ph. It's a passthrough cost from ₱1,500/year (we don't mark up the registrar), paid upfront, with DNS and SSL handled for you. Every plan also includes a free yourbiz.lods.ai subdomain, so a custom domain is the upgrade when you want your own name.

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What is web hosting and do I need it?

Web hosting is the service that keeps your website online and reachable 24/7 — and with Web by Lods.AI it's already included in your monthly, so you don't buy or manage it separately. Every site needs hosting to stay live; the difference is we handle it for you, bundled with HTTPS/SSL and maintenance, instead of you juggling a hosting provider.

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Is hosting included in the price?

Yes — hosting is included in your Web by Lods.AI monthly; it's not a separate bill. The ₱1,000/month (Basic) covers hosting, HTTPS/SSL, the Telegram update bot, and the review SMS funnel together, so you never manage or pay a hosting provider on the side.

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How much is a .ph / .com domain?

Through Web by Lods.AI a domain is a passthrough cost — you pay what the registrar charges, with no markup. A .com runs about ₱700/year and a .ph about ₱1,500/year (a .ai is premium), paid upfront, with DNS and SSL set up for you. Custom domains start at ₱1,500/year overall.

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Can I use a domain I already own?

Yes — if you already own a domain, Web by Lods.AI can point it to your new site. We handle the DNS setup and SSL so it works cleanly, and there's no need to buy a new one. Just tell us the domain when we start, and we'll connect it for you.

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What email address do I get with my site?

With a custom domain, Web by Lods.AI can set you up with a branded business email like [email protected]. We use a Cloudflare email catch-all, so anything sent to your domain forwards straight to an inbox you already use (Gmail, etc.) — no new mailbox to check. Your plan delivers the website and subdomain; add a custom domain and we'll wire up the email forwarding for you.

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What happens to my domain if I cancel?

Your domain stays yours — with Web by Lods.AI a custom domain is transferable to your own registrar account anytime; you open a ticket, we send the auth code, and you take ownership. If you cancel, the hosted site pauses (hosting lives in the monthly), but the domain name itself is yours to keep and move. Your site content follows our standard one-year retention after cancellation (see our Privacy Policy). No lock-in, no penalty.

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Do you renew my domain automatically?

Your custom domain is a yearly passthrough cost (from ₱1,500/year, paid upfront), and Web by Lods.AI handles the renewal with you each year so your name doesn't lapse — you pay the registrar's rate, we take care of the setup. Just confirm when it's time and we keep your domain active.

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Can I get a .ph domain instead of .com?

Yes — Web by Lods.AI can register a .ph domain (about ₱1,500/year) just as easily as a .com (about ₱700/year); both are passthrough cost with no markup, and we handle DNS and SSL. A .ph clearly signals you're a Philippine business, while .com is the most familiar worldwide — tell us your preference and we'll set it up.

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Does a .com or .ph domain rank better on Google?

Neither ranks better just because of the ending — Google ranks on your content, reviews, Google Business Profile, and how relevant you are to the searcher, not on .com vs .ph. Web by Lods.AI focuses your ranking effort where it actually moves the needle (Top 3 on Google Maps for your niche and city), so pick the domain that fits your brand; the ranking work is the same either way.

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Do I need a business email like [email protected]?

A branded email like [email protected] looks professional, and it's available with Web by Lods.AI once you add a custom domain — we set up a Cloudflare email catch-all that forwards it straight to an inbox you already use. It's not required for your site to work (customers also reach you via click-to-call, Messenger, WhatsApp, and the booking form), but if you want that professional address, just say so and we'll wire it up with your custom domain.

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What's the difference between a domain and a website?

Your domain is your address (like myclinic.com), and your website is the actual place people land on when they type it — Web by Lods.AI builds and hosts the website, and the domain points to it. Think of the domain as the sign on the door and the website as the shop inside. Every plan includes a free yourbiz.lods.ai address, and a custom domain is an optional upgrade.

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Is SSL / the padlock (https) included so my site is secure?

Yes — HTTPS and SSL (the padlock in the browser) are included on every Web by Lods.AI site at no extra cost. It encrypts the connection so visitor information is safe and Google trusts your site, and it's set up automatically — even on your free yourbiz.lods.ai subdomain. You never configure a certificate yourself.

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What is the free subdomain, and can I upgrade to a custom domain later?

Every Web by Lods.AI site launches on a FREE subdomain like yourbiz.lods.ai, so you're live and shareable at no extra cost from day one. When you're ready, you can upgrade to your own custom domain like yourbiz.com anytime — the domain is a passthrough add-on from ₱1,500/yr. Start free, go custom whenever it makes sense for you. See /pricing/ for the details.

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How long does it take to get a custom domain live?

Once your custom domain is registered, Web by Lods.AI usually gets it pointed at your site within a day or two, sometimes faster. There's a short technical step where the domain settings spread across the internet, which is normal and out of anyone's hands, but we handle all the setup for you. Meanwhile your free subdomain keeps you live the whole time. See /pricing/ for domain add-on details.

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Do I pay for the domain separately from my monthly plan?

Yes — a custom domain is a passthrough add-on from ₱1,500/yr with Web by Lods.AI, billed separately from your monthly plan and paid upfront for the year. Passthrough means we charge you what the domain actually costs, with no markup game. Your free yourbiz.lods.ai subdomain has no domain fee at all, so the custom domain is only if and when you want your own name. See /pricing/ for the breakdown.

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Can I point a domain I bought on GoDaddy or Namecheap to my site?

Yes — if you already bought a domain from GoDaddy, Namecheap, or anywhere else, Web by Lods.AI can point it to your site. You keep your domain where it is; we just guide you through the settings so it opens your new website. No need to move or re-buy anything you already own. See /pricing/ for how domains work with us.

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What happens to my email if I move my hosting?

Your business email is tied to your domain, not to your website hosting, so with Web by Lods.AI moving your site doesn't automatically touch your email. If you use a domain-based email, we make sure the email settings stay pointed at your mail provider when we set up your domain. Tell us your current email setup and we'll keep it working. See /pricing/ for domain details.

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Can I have several domains all pointing to one site?

Yes — Web by Lods.AI can point several domains to the same site, so a .com and a .ph, or an old and new business name, all open your one website. Each additional domain is its own passthrough registration from ₱1,500/yr, but they can share a single site with no duplicate build. Handy if you're protecting a brand name or catching common misspellings. See /pricing/ for domain details.

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Is my hosting fast and reliable enough for busy times?

Yes — hosting is included with your Web by Lods.AI monthly plan on fast, reliable infrastructure, and your site is built light so it loads quickly even when lots of customers visit at once. Whether it's a promo rush or a busy Monday of bookings, your site stays up and snappy on phones and desktops. You don't manage any of it; it's part of what you pay monthly. See /pricing/ for what's included.

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Do I need to worry about renewing my SSL security certificate?

No — SSL and HTTPS are included and renew automatically with Web by Lods.AI, so your site always shows the secure padlock without you lifting a finger. That padlock tells customers your site is safe, which matters when they're about to call, book, or share details. It never expires on your watch; we handle it. See /pricing/ for what's included.

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