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Social Media Management — Questions & Answers

22 answers about social media management from Web by Lods.AI.

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ℹ️ This FAQ is guidance from learned knowledge. Business rules and technology change, and AI can make mistakes — we do our best to keep it accurate.

Do you run and manage my Facebook, Instagram, and TikTok for me?

Full Facebook, Instagram, and TikTok posting is a Marketing+ service, delivered by our partner — it is not part of the standard Basic or Business Pro plans. Web by Lods.AI builds you a website that connects to your social pages, and Business Pro auto-posts to your Google Business Profile weekly, but running your whole social feed is the separate Marketing+ add-on. We would rather be honest about the split than promise something the standard plan does not include.

Does the Basic plan include social media posting?

No — the Basic plan does not post to Facebook, Instagram, or TikTok; instead it gives your website click-to-call, Messenger, WhatsApp, and Viber chips so customers can reach you directly from your site. Web by Lods.AI designs Basic to convert visitors into calls and bookings, not to publish social content. If you want actual social posting, that is the partner-delivered Marketing+ service.

What social features does Business Pro actually include?

Business Pro auto-posts to your Google Business Profile weekly and auto-responds to new Google reviews (you approve each reply via Telegram) — but it does not post to Facebook, Instagram, or TikTok. Web by Lods.AI focuses Business Pro on your Google presence and website content, because that is what drives local search. Full FB and IG feeds are handled separately through partner-delivered Marketing+.

Can you write and schedule my Facebook and Instagram posts?

Yes, but that is the partner-delivered Marketing+ service, which produces 6–14 Facebook and Instagram posts per month — it is not bundled into standard Basic or Business Pro. Web by Lods.AI can connect you to Marketing+ if you want a managed FB and IG content calendar. On the website side, your standard plan keeps your site fresh; the social feed is the separate add-on.

How do you link my social media pages to my website?

Every Web by Lods.AI site includes Messenger, WhatsApp, Viber, and click-to-call chips plus links to your Facebook and Instagram pages, so visitors flow straight from your website to your social channels. This is built into the Basic plan at no extra cost. Your website becomes the hub, and your social pages are one tap away.

I already have a busy Facebook Page — why do I still need a website?

A website is the one channel you fully own — Facebook can change its algorithm or restrict your reach overnight, but your Web by Lods.AI site always shows your services, prices, and booking form exactly how you want. Your Facebook Page is great for community, and your website is the trusted home that turns interest into booked appointments. The two work best together, not one instead of the other.

Do you post to my Google Business Profile too?

Yes — Business Pro includes a weekly auto-post to your Google Business Profile, which keeps your listing active and helps you show up in local Google searches. Web by Lods.AI treats your Google profile as prime real estate because that is where nearby customers search first. Note this Google posting is a Business Pro feature; the Basic plan does not include it.

Can customers message me on Messenger straight from my website?

Yes — every Web by Lods.AI site has a Messenger chip, so a customer taps once and lands in a chat with your Facebook Page. Alongside it we add WhatsApp, Viber, and click-to-call chips, so people reach you on whichever app they already use. This is standard in the Basic plan — no extra fee.

Do you make videos for my social media?

Transformation videos (1–3 per week) are part of the partner-delivered Marketing+ service, not the standard Basic or Business Pro plans. Web by Lods.AI can connect you to Marketing+ if you want regular social video content produced for you. Your standard website plan focuses on your site, photos, and Google presence rather than video production.

Can you boost or run paid ads on my Facebook posts?

Paid social advertising and boosting sit under the partner-delivered Marketing+ service, which handles SEO, ad content, and cross-channel campaigns — it is not part of the standard website plans. Web by Lods.AI builds the site and booking flow that your ads should point to, so every peso of ad spend lands on a page that converts. Ask us and we will loop in Marketing+ for the paid side.

How do you help me get more Google and Facebook reviews?

The Basic plan includes an automatic Google review SMS funnel that texts happy customers a review link right after their visit, so your rating grows steadily. Web by Lods.AI focuses this on Google reviews because they carry the most weight in local search. Broader multi-platform review generation, including Facebook, is part of the partner-delivered Marketing+ reputation service.

Do you reply to my Google reviews automatically?

Business Pro auto-drafts replies to new Google reviews, and you approve each one via Telegram before it posts, so nothing goes public without your say-so. Web by Lods.AI keeps you in control while saving you the daily reply grind. This covers Google reviews specifically; wider cross-platform reputation replies belong to partner-delivered Marketing+.

Can my website show my best reviews as a wall of testimonials?

Yes — Business Pro includes a Wall of Love reviews page with a live Google Business Profile embed, so your real Google reviews display on your site automatically. Web by Lods.AI pulls this straight from your Google listing, so it stays fresh as new reviews come in. It turns your reputation into on-site proof that helps convert visitors into bookings.

Do you handle DMs across Facebook, Instagram, and WhatsApp for me?

Cross-channel AI that answers DMs across Instagram, Facebook, WhatsApp, and voice is a partner-delivered Marketing+ service — it is not part of standard Basic or Business Pro. Web by Lods.AI does give your website a 24/7 Taglish chatbot and channel chips so visitors reach you fast, and Business Pro adds a Messenger spam filter. But a single AI inbox across all your DMs is the Marketing+ add-on.

Does Business Pro filter out Messenger spam and fake inquiries?

Yes — Business Pro includes a Messenger spam filter that screens out junk messages so your real customer inquiries do not get buried. Web by Lods.AI adds this so your team spends time on genuine leads, not bots. It works alongside the standard Messenger chip that lets customers reach you from your website.

Can you turn a quick voice memo into a social or blog post?

Business Pro includes voice-to-content: record a 30-second memo and it becomes a written blog post for your website automatically. Web by Lods.AI built this so you can create content while driving or between customers, no typing needed. Note this publishes to your website blog, not to your Facebook or Instagram feed — full social posting is the partner-delivered Marketing+ service.

Should I put my money into social media or into a website first?

Start with a website you own — social feeds rent your audience, but a Web by Lods.AI site keeps your services, prices, booking, and reviews in one place you control. Once the site and booking flow are converting, layering on managed social through partner-delivered Marketing+ makes every post point somewhere that closes. Website first as the foundation, social second as the amplifier.

Does the auto-blog in Business Pro get shared to my social pages?

The Business Pro auto-blog publishes four SEO posts per month to your website and one weekly post to your Google Business Profile — it does not auto-share to Facebook, Instagram, or TikTok. Web by Lods.AI designs this to lift your Google search visibility for '{niche} {city}' terms. If you want those posts pushed to FB and IG too, that is the partner-delivered Marketing+ service.

Can you clean up my messy Facebook and Google listings?

Yes — FB and Google listing cleanup is a ₱2,500 one-time add-on per platform, where Web by Lods.AI fixes your hours, address, categories, photos, and contact info so both listings match your new site. Consistent details across Google and Facebook help customers trust you and help you rank in local search. It is a one-time tidy-up, separate from ongoing social posting.

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Do I keep control over what gets posted in my name?

Yes — Business Pro runs an approval queue in your portal where every draft, from blog posts to Google review replies, is reviewed before it publishes. Web by Lods.AI never pushes content in your name without your sign-off, so your voice and facts stay accurate. You approve on your phone via Telegram, so it takes seconds.

What exactly does the partner-delivered Marketing+ social package cover?

Marketing+ is the partner-delivered package that covers full social: 6–14 auto-posted Facebook and Instagram posts per month, 1–3 transformation videos per week, cross-channel AI across voice, WhatsApp, and IG/FB DMs, plus SEO, directory submissions, funnels, and reputation management. Web by Lods.AI builds the website and connects you to Marketing+ when you want managed social done for you. It is a separate service layered on top of your standard plan.

Can I see a real example before deciding on social versus a website?

Yes — Web by Lods.AI builds you a FREE preview of your actual website, made from your own Google and Facebook photos, before you pay a single peso. You see the real site with your services, booking form, and social chips in place, then decide with the finished result in front of you. Salamat for considering us — start with the free preview and judge for yourself.

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