Channels Chat — Questions & Answers

Yes — Web by Lods.AI puts a Messenger chip on every page of your site, so one tap opens a chat with your Facebook Page. The link uses m.me, which opens the Messenger app on phones and facebook.com on desktop automatically. Wiring the AI chatbot into your Messenger inbox itself takes up to 7 business days (that step needs Meta's app review), but the tap-to-Messenger button is live from day one.

Yes — every Web by Lods.AI site has a tap-to-Messenger button, so a customer reading your site can start a Facebook Messenger chat with you in one tap without leaving the page flow. The message lands in your normal Messenger inbox, so you reply from the app you already use every day.

Yes — a WhatsApp chat chip is part of Web by Lods.AI's standard channel chips, so customers can message you on WhatsApp in one tap. If you also want the full WhatsApp Business setup (verified number + chatbot on WhatsApp), that's a ₱2,500 one-time add-on — Meta verifies the number and bills you directly for messages (about 1,000 free conversations a month, which covers most clinics).

Yes — Viber is one of the standard chat chips Web by Lods.AI puts on every page, alongside Messenger, WhatsApp, and click-to-call. Since Viber is huge in the Philippines, your customers can reach you on the app they already have, one tap from your site.

For a Filipino small business, Web by Lods.AI sets Messenger as the default primary chat because most PH customers already have it — but you don't have to choose, because we put Messenger, WhatsApp, Viber, and click-to-call chips on every page. WhatsApp is rising fast with under-35 buyers, and Viber stays strong locally, so the site meets each customer on the app they already use.

Yes — every Web by Lods.AI site includes a click-to-call button, so a customer on their phone taps once and your number is dialing. It's on every page, so no one has to copy-paste your number — the moment they decide to call, they're one tap away.

Yes — Web by Lods.AI can add a click-to-message button that opens a pre-filled SMS to your number, so a customer who prefers texting can reach you in one tap. It sits right next to the call and Messenger chips, so every customer picks the way they like to message.

A live chat waits for a human (you) to be online to reply; an AI chatbot answers on its own, instantly, 24/7 — even at 2am. Web by Lods.AI gives you the AI chatbot: it's trained on your services, prices, and hours, so it answers common questions the moment they're asked, and it hands off to you whenever a customer wants a real person.

Yes — every Web by Lods.AI site comes with a 24/7 Taglish AI chatbot that answers customer questions for you. On Basic it's free for the first four months (then +₱500/month or upgrade), and on Business Pro it's included forever with a spam filter so only real leads reach you. It's trained on your services, prices, and hours.

Yes — that's the whole point. Web by Lods.AI's chatbot runs 24/7, so when you're asleep, with a patient, or slammed on a busy day, it still answers "magkano ang cleaning po?" or "open ba kayo ngayon?" instantly. You wake up to answered customers instead of missed messages.

Yes — Web by Lods.AI's chatbot answers in natural Taglish by default, the way your customers actually type. On Business Pro it adds a full multi-language toggle — Hiligaynon, Cebuano, Ilocano, Bicolano, Tagalog, and English — so a customer in Bacolod, Cebu, or Manila gets answered in the language they're comfortable with.

The chatbot answers a customer's questions 24/7 and guides them straight to your built-in booking form, which sends the booking to you with a calendar invite. So the bot does the talking and hand-holding, and your site's booking form captures the actual appointment — even the evening and weekend inquiries you'd miss on the phone.

You don't need to embed a third-party widget — Web by Lods.AI builds a booking form right into your site, matched to your design, that sends each booking to you with a calendar invite (.ics) on confirmation. It's part of the build, so there's no extra tool to sign up for or wire in yourself.

Yes — messages route to where you already are. A Messenger tap lands in your normal Facebook Messenger inbox, a WhatsApp or Viber tap opens a chat on your phone, and a call button dials you directly. Web by Lods.AI also pings you on Telegram for site activity, so nothing sits unseen.

Yes — that's exactly why Web by Lods.AI puts Messenger, WhatsApp, Viber, and click-to-call chips on every page. Instead of forcing customers into one channel, your site lets each person tap whichever app they already have open, so there's no friction between "I'm interested" and reaching you.

Yes — Web by Lods.AI adds a Messenger chat chip to every page, so customers tap once to message your Facebook Page straight from the site. Messenger, WhatsApp, Viber, and click-to-call all sit together, so customers reach you the way they prefer.

No — Web by Lods.AI wires the chat and call buttons to the number and Facebook Page you already have, so there's no second SIM or new number to buy. The only time a dedicated number helps is the optional WhatsApp Business setup, and even then we handle the Meta registration for you.

You usually won't want to — the 24/7 chatbot is exactly what covers you while you're on vacation, answering questions and taking bookings so you don't lose customers. But if you do want it paused, you just text the Web by Lods.AI Telegram bot and we switch it for you — no logins, no settings to dig through.

Yes — that's what the chatbot is for. When you can't reply right away, Web by Lods.AI's chatbot answers the common questions instantly so the customer isn't left hanging, then flags the real leads for you to follow up. On Business Pro, a spam filter makes sure only genuine inquiries reach your inbox.

Yes — Web by Lods.AI gives you both on every page: the 24/7 chatbot handles the instant questions, and the Messenger, WhatsApp, Viber, and click-to-call chips let a customer reach the real you whenever they want. The bot covers the routine, you take the ones that matter.